Support
For Universal Accounting, please download the following documents and please have a look at the Frequently Asked Questions below:
Universal Accounting Documentation
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Please watch our eLearning series where you find how you use the application correctly!
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Use the chatbot here for specific questions!
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For more complex questions, you can describe your problem via the following e-mail (is subject to charge):
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FAQ
Universal Accounting
How do I use the report designer?
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For example, you can reposition address fields with the mouse in the reminder report. For more information, you can read the documentation of the Report designer.
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What are automatic accounts?
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For example, we want grant a discount for a debtor. And "Granted discounts" is the automatic account. The revenue booking was made with VAT. Then, in Universal Accounting Light, you can book: -> Granted Discounts / Debtors {Total Amount} and the generated bookings are: -> Granted Discounts / Debtors {Total Amount - VAT reverse} -> VAT / Debtors {VAT reverse} In Universal Accounting Standard, you can book: Booking out of a vacant position in a Debtor X (Personal account with discount setted) -> Banc / Debtor X Total Amount and the generated bookings are: -> Granted Discounts / Debtor X {Discount Amount - VAT reverse} -> VAT / Debtor X {VAT reverse} -> Banc / Debtor {Total Amount - Granted Discounts - VAT reverse}
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How do I best get used to Universal Accounting?
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Best combined with learning-by-doing of the example version and the help documentation.